Description based on Specified Commercial Transactions Act
1. Name of business operator
livebase, Inc.
2. Name of representative
Shota Kouchi
3. Address
Eclat Shibuya Building 4th floor
3-6-2 Shibuya, Shibuya-ku, Tokyo Prefecture 150-0002
4. Telephone number
81(country code)-3-6403-3074
5. Email address
info@melg.me
6. Sale prices of products/consideration for services
Prices displayed on the purchase page for the products and services
7. Expenses other than prices that will be necessary
Internet connection fee and other expenses related to transmission through electronic communication lines will be paid by the customer (the amount will be as stipulated by the business operator with whom the customer has a contract).
8. Timing of payment of prices
In accordance with the stipulations of the Terms of Use, settlement will be made in advance.
9. Payment methods
Tourist may make payments for the Services by credit card (Visa or Master). Payments by the Company to Localist will be by bank or Paypal remittance.
10. Timing of delivery of products or provision of services
After advance payment of the prices by a customer has been confirmed, ordered products and services will be provided.
11. Special provisions concerning returns and cancellation
In accordance with the stipulations of the Terms of Use, returns or cancellation due to the convenience of tourists is not accepted.
(Refer to cancellation policy or Article 5 of Chapter 2 in the Terms of Use.)
12. Defective products for services
If the localist side is unable to provide the service for any reason, if there is a doubt that reasons attributable to the Company's responsibility have arisen about the provision of the service, if the service becomes unavailable due to bad weather, disasters, riots, etc. We will refund the entire amount promptly after investigating the facts.
Please acknowledge that the transfer fee at the time of refund will be a burden on the tourist.